Privacy Policy

This Privacy Policy is provided by CooperVision Manufacturing Limited (company number 02737396) with its registered address at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, UK ("CooperVision" or "we" or "us"). We are a controller for the purposes of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018 (collectively the "Data Protection Laws"). This Privacy Policy applies to the personal data we collect in relation to our cashback promotion, for which the relevant terms and conditions can be found terms and conditions ("Cashback Promotion"). We receive your application to the Cashback Promotion through our website at www.bootsopticianscashback.co.uk ("Website")

We take your privacy very seriously and ask that you read this Privacy Policy carefully. This Privacy Policy describes in detail who is responsible for the personal data that we collect about you, what personal data we collect, how we will use such personal data, who we may disclose it to and your rights and choices in relation to your personal data. 

 

How to contact us

 

If you have any questions regarding this Privacy Policy, you can contact our Data Protection Officer by e-mail at dpo@coopervision.com or by post, The Data Protection Officer, Delta Park, Concorde Way, Fareham, PO15 5RL. 

  

  1. What personal data do we process
  1. Application Data - In order to administer your application to the Cashback Promotion, we collect the following personal data from you: your name, email address and information about the Qualifying Purchase (as defined in the Cashback Promotion Terms and Conditions) including the LOT number and photo of the stamped leaflet. 
  2. Cashback Data – In order to administer your cashback (as provided in the Cashback Promotion Terms and Conditions), we collect your PayPal email address and share it with PayPal in order to facilitate payment to you. 
  3. General Enquiries - Where we receive general enquiries about the Cashback Promotion, we collect your name, contact details and the enquiry sent to us.
  1. why do we process your personal data and HOW LONG DO WE KEEP IT FOR?  
  1. We use your personal data for the following purposes listed in this section. We are allowed to do so on certain legal bases (please see section "HOW IS PROCESSING YOUR DATA LAWFUL" for further detail).   

Type of Data

Purpose

Legal Basis + Retention Period

Application Data 

To administer your application to the Cashback Promotion
  • Contract Performance
  • 6 months after the Cashback Promotion is completed

Cashback Data 

To arrange cashback to your PayPal account 
  • Contract Performance
  • 6 months after the Cashback Promotion is completed

General Enquiries 

To respond to your enquiry 
  • Legitimate Interests 
  • 6 months after enquiry is resolved

 

  1. HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL? 
    1. Legitimate Interests - We are permitted to process your personal data if it is based on our "legitimate interests" i.e. we have good, sensible, practical reasons for processing your personal data which is in our interests. To do so, we have considered the impact on your interests and rights, and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible.  The table in the previous section "WHY DO WE PROCESS YOUR PERSONAL DATA AND HOW LONG DO WE KEEP IT FOR" explains the personal data processed on this basis. You can object to processing that we carry out on the grounds of legitimate interests. See the section headed "YOUR RIGHTS" to find out how
    2. Contract Performance - We are allowed to process your personal data on the basis that it is necessary for our performance of the contract you have entered into with us (i.e. the Cashback Promotion Terms and Conditions).  If you do not provide your personal data to us, we will not be able to carry out the contract. 
  2. who do we share your Personal data with?
    1. We share your personal data with external service providers as our processors to carry out certain activities on our behalf that involve the processing of your personal data (e.g. website hosting service provider). We take steps to ensure that our service providers process your data in accordance with the Data Protection Laws, only use it in accordance with our contract with them and keep it secure. If you would like more information about our processors, please contact us using the details at the section "How to contact us". 
    2. We also share your personal data with the following external parties that act as separate controllers of your personal data (provided that it is in compliance with the Data Protection Laws):   
      1. PayPal to arrange your cashback (as provided under the Cashback Promotion Terms and Conditions); 
      2. our professional advisors (including accountants and lawyers) that assist us in carrying out our activities;  
      3. third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or instructions of a regulatory body (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us) or to protect our rights, property or safety of our clients, employees or other third parties; 
      4. in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; and 
      5. if we or substantially all of our assets are acquired by a third party (or are subject to a reorganisation within our corporate group), personal data held by us will be one of the transferred assets. 
    3. We share aggregated and anonymised data with our external partners of the Cashback Promotion.
  3. Where will we transfer your personal data?
    1. We will only transfer your personal data within the United Kingdom and the EEA.
    2. Any transfer of your data will be carried out in accordance with the law to safeguard your privacy rights and give you remedies in the unlikely event of a security breach or to any other similar approved mechanisms. If you want to know more about how data is transferred, please contact us using the details in the section "How to contact us".
  4. how we keep your data secure

We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities. 

  1. Your rights
    1. You have certain rights under the Data Protection Laws with respect to your personal data.  The rights may only apply in certain circumstances and are subject to certain exemptions.  Please see the table below for a summary of your rights.  
    2. If you wish to exercise any of the below rights, please contact us using the details in the section "How to contact us".

Type of Right 

Explanation 

Right of access to your personal data

You have the right to receive a copy of your personal data that we hold about you, subject to certain exemptions.  

Any access request is free of charge. We may require further information in order to respond to your request (for instance, evidence of your identity and information to enable us to locate the specific personal data you require).

Right to rectify your personal data

You have the right to ask us to correct your personal data that we hold where it is incorrect or incomplete.

Right to erasure of your personal data 

You have the right to ask that your personal data be deleted in certain circumstances.  For example (i) where your personal data is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal data; (iii) if you object to the use of your personal data (as set out below); (iv) if we have used your personal data unlawfully; or (v) if your personal data needs to be erased to comply with a legal obligation.

Right to restrict the use of your personal data

You have the right to suspend our use of your personal data in certain circumstances.  For example (i) where you think your personal data is inaccurate and only for such period to enable us to verify the accuracy of your personal data; (ii) the use of your personal data is unlawful and you oppose the erasure of your personal data and request that it is suspended instead; (iii) we no longer need your personal data, but your personal data is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal data and we are verifying whether our grounds for the use of your personal data override your objection.

Right to object to the use of your personal data

You have the right to object to the use of your personal data in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal data for our legitimate interests (or those of a third party) including for profiling; and (ii) if you object to the use of your personal data for direct marketing purposes, including profiling (to the extent it relates to direct marketing).

Right to withdraw consent

You have the right to withdraw your consent at any time where we rely on consent to use your personal data.

Right to complain to the relevant data protection authority

You have the right to complain to the relevant data protection authority, which is in the case of us, the Information Commissioner's Office, where you think we have not used your personal data in accordance with the Data Protection Laws. Information about how to do this is available on its website at www.ico.org.uk

 

  1. Third Party Links
    1. The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for how they handle your personal data. When you leave our Website, we encourage you to read the privacy notice of every website you visit.
  2. Cookies
    1. The Website uses cookies to distinguish you from other users of the Website.  This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
  3. Changes 

Any changes we make to this Privacy Policy in the future will be communicated to you by e-mail. The updated Privacy Policy will take effect as soon as it has been updated or otherwise communicated to you. 

This Privacy Policy was last updated on 17 April 2023.

*There is a maximum Cash Back value of £72 per person. Switch from Oxylens monthly sphere into Protect+ monthly sphere, Oxylens monthly toric into Protect+ monthly toric, or Oxylens monthly multifocal into Biofinity multifocal through your Boots Contact Lens Rewards Plan in store between 01/06/2023 and 31/05/2024. Claims must be received by 23:59 on 31/08/2024. You will only be eligible for the Cash Back offer if the cost of your monthly direct debit increases. Cash Back will be paid via PayPal in 4 equal quarterly instalments over a year.

1. Valid and current PayPal account required. Cash Back payments will stop if you cancel your monthly subscription payments via direct debit. To claim, visit the website www.BootsOpticiansCashBack.co.uk and complete your details in the online claim form. UK residents only. Open to those 18 years of age and above. Purchase required. Subject to availability, limited stock. Not available in conjunction with any other offer. Consumers and patients should always consult an eye care professional and have an appropriate prescription. Full terms and conditions can be found here and privacy policy can be found here.

Promoters: Boots Opticians Professional Service LTD, Nottingham NG2 3AA and CooperVision Manufacturing Limited, Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL